Jira Asset Management
with BlueTally

Access asset details directly in Jira and track assets checked out to ticket reporters without leaving your ITSM workflow. BlueTally brings powerful IT asset context to your Jira tickets. With seamless ticket-level asset visibility and direct links to detailed asset information, you get complete asset context - right where your support team needs it.

Asset Tagging | BlueTally

What Is Jira Asset Management?

Jira asset management with BlueTally refers to viewing and tracking physical assets directly within Jira tickets, specifically showing all assets currently checked out to ticket reporters. With BlueTally's Jira integration, your support team gains instant asset context without switching between systems or searching through spreadsheets.

How BlueTally Enables Jira Asset Management

How BlueTally Enables Intune Asset Management | BlueTally

View reporter's assets directly in tickets

All assets currently checked out to a ticket reporter appear in the Jira sidebar - complete with asset details, warranty information, and maintenance history.

Access detailed asset information instantly

Direct links to BlueTally's asset pages let your team view complete asset histories, specifications, and lifecycle information without leaving Jira.

Direct access to employee asset profiles

One-click access to the reporter's complete asset profile in BlueTally shows all their checked-out equipment and assignment history.

Streamline IT support workflows

Eliminate the need to search separate systems when troubleshooting hardware issues - all relevant asset context appears automatically in every ticket.

How to Use Jira + BlueTally

How to Use Intune + BlueTally Integration

Install the BlueTally app from Atlassian Marketplace

Install the BlueTally for Jira application directly from the Atlassian Marketplace in minutes - no complex setup or server configuration required.

Configure project visibility and API access

Choose which Jira projects should display asset information and connect your BlueTally account using a secure API key with optional multi-tenant support.

Automatic asset display in tickets

Assets automatically appear in the ticket sidebar for all reporters - showing asset IDs, product details, serial numbers, warranty dates, and audit information.

Access complete asset profiles

Click through to view detailed asset information in BlueTally, including maintenance history, audit records, and complete lifecycle tracking for better support decisions.

FAQs About Jira Asset Management

Does Jira have built-in physical asset management capabilities?

Exit FAQ Icon | BlueTally
Jira focuses on issue tracking and project management. While it can track assets through custom fields and workflows, it lacks dedicated asset lifecycle features. BlueTally adds comprehensive asset context by showing all assets checked out to ticket reporters.

How does BlueTally display asset information in Jira?

Exit FAQ Icon | BlueTally
BlueTally uses a secure, one-way integration to display asset information in the Jira sidebar, showing all assets currently checked out to the ticket reporter based on their email address matching an employee in BlueTally.

Can BlueTally automatically show assets related to tickets?

Exit FAQ Icon | BlueTally
BlueTally shows all assets checked out to the ticket reporter. This gives your support team immediate context about what equipment the reporter has access to when troubleshooting issues.

Is this integration secure?

Exit FAQ Icon | BlueTally
Yes. The integration is read-only - BlueTally displays asset information in Jira but never modifies your Jira data or tickets.

Where can I find the full setup instructions for the Jira integration?

Exit FAQ Icon | BlueTally
You can find the full setup instructions in our Atlassian Marketplace listing.

How does the Jira integration work in BlueTally?

Exit FAQ Icon | BlueTally
For a detailed breakdown of how the integration functions - including project configuration, API setup, and asset display options - see our Jira Integration Overview knowledge base article.

Ready to simplify your asset management?

Skip the spreadsheets and manual tracking. Gain full control of your assets — from ownership to lifecycle — all in a platform built for IT teams.

Try live demo